Privacy Policy | Cryoin Engineering Software

1. Introduction

Welcome to Cryoin Engineering Software ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cryoin-engineering.software and use our industrial software solutions and services.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our site. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

Fill out contact or demo request forms (name, job title, company name, email address, phone number)
Request information about our products or services
Subscribe to newsletters or marketing communications
Communicate with us via email, phone, or other channels
Engage with us at industry events or conferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

IP address and general geographic location
Browser type, version, and operating system
Pages visited and time spent on each page
Referring URLs and exit pages
Device identifiers and session data

This data is collected using cookies and similar tracking technologies. Please see Section 5 (Cookies) for more details.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, analytics providers (such as Google Analytics), and publicly available professional databases (e.g., LinkedIn), in order to enhance our understanding of potential clients and improve our services.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

To respond to your inquiries and fulfill demo or consultation requests
To provide, operate, and improve our software products and services
To send administrative information, product updates, and technical notices
To send marketing and promotional communications (where you have consented or where permitted by law)
To analyze website usage trends and optimize user experience
To detect, prevent, and address technical issues and security threats
To comply with applicable legal obligations and industry regulations
To evaluate and improve our sales and marketing effectiveness

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data include:

Contractual necessity — processing required to fulfill a contract or take pre-contractual steps at your request
Legitimate interests — we process data where it is in our or a third party’s legitimate interests, provided those interests are not overridden by your rights
Consent — where you have given explicit consent to processing for specific purposes, such as receiving marketing emails
Legal compliance — processing necessary to comply with legal obligations

You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons and pixels) on our website. Cookies are small text files placed on your device to help us:

Remember your preferences and settings
Understand how visitors interact with our website
Analyze traffic and improve our content (via tools such as Google Analytics)
Deliver relevant information about our services

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website. For more information on Google Analytics and how to opt out, visit: https://tools.google.com/dlpage/gaoptout

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cryoin Engineering Software
Website: cryoin-engineering.software

We are committed to resolving any concerns about your privacy in a timely and transparent manner. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes are posted constitutes your acceptance of the updated Privacy Policy.